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With summer on the horizon, offices close for holidays, vacation days are used up, and often, office equipment upkeep is put on the back burner. Avoid frustration by doing these three things before you go on vacation: Schedule a service call: With a CHQS maintenance agreement, service calls to maintain the upkeep of your equipment areRead More
At CHQS we strive to make life easier for your workplace in any way possible. A common frustration, installing print drivers, is made simple with he links below. Now no matter what make or model you have, you have the print driver links with one click! Download your print driver Sharp http://siica.sharpusa.com/product-downloads Samsung http://www.samsung.com/us/business/support/ OKIRead More
One of the new features of the Sharp Office Equipment product line is a walk up sensor. What does that mean? Before this technology, a person would have to walk to the machine, press a button to notify the machine that it was ready, wait for the machine to wake, then program their job. NowRead More
Section 508 refers to accessibility laws and policies, specifically to make electronic and information technology (EIT) accessible to people with disabilities. With Sharp office equipment, the user interface is one of the features that users enjoy the most. Did you know that the retractable QWERTY keyboard is inherently compliant with Section 508? Competitive models from otherRead More
At Copier Headquarters, we value that every phone call is answered by a person, not a recording or robot. We are happy to welcome Milana Desmuke to our team as our Customer Service Coordinator. One of the first people you will talk to when calling in, Milana exemplifies our company’s mission and priciples. “A boutiqueRead More
Dust and pollen and dander oh my! These common allergens are in the air and can settle in your office equipment. Over time, these can settle and cause the office equipment to have allergies like jams and smudges too. In this edition of HQ How To, learn how to keep your office equipment free fromRead More
Saleh is very knowledgeable and was able to fix the problem. Saleh explained the problem and resolution, plus he instructed us how to properly (set) trays to avoid future jamming. Saleh's professionalism is remarkable, very courteous and diligent. (He is) a remarkable asset to Copier Headquarters.
With a perfect survey score, Vititoe Law Group wrote: "(It is) always easy to place a call and get a technician out. Colby or Garry always keeps us updated as to what they are doing. (It was a) difficult repair, but all done well. The technician knew exactly what he was doing every step and always do(es) excellent work)."
Your IT Tech was very professional and courteous. He did the set up and in-house training as well. Account manager Will Morstad also stopped by just after he left to make sure everything went smoothly. We are very happy with the smooth transition.
(Colby) initially called to see if he could walk me through the issue. (He) made it a point to fit us into the busy schedule and have the machine repaired in time to complete copying needed for the weekend.
I think Lenny popped in and it happened we were at the end of our lease. He was able to give me a copier with the “stapling” feature I’ve wanted for several years, for not much more per month. We’re very happy with Copier Hqs and have been for years. We would happily refer business to you because you’re easy to deal with.
Just wanted to touch base with you and thank you for always going the extra mile, giving GREAT service and always keeping us in mind when new products or any products that you come in or can offer us. I would also like to thank Rachel in your office as she is always very nice and gets right on whatever we need. GREAT customer service.